Privacy Policy
1. Introduction
This Privacy Policy describes how Ardessa ("we", "our", or "us") collects, uses, and shares information about you when you use our AI-powered fundraising intelligence platform and related services (collectively, the "Services"). Ardessa provides technology solutions for private markets professionals, including General Partners, fund managers, and fundraising teams.
By using our Services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy.
2. Information We Collect
Information You Provide
We collect information you provide directly to us, including:
- Account Information: Name, email address, company name, job title, and login credentials when you create an account
- Professional Information: Details about your firm, fund strategies, investment focus, and fundraising activities
- Communications: Information you provide when you contact us for support, submit feedback, or otherwise communicate with us
- Payment Information: Billing details and payment information processed through our secure payment providers
Information We Collect Automatically
When you use our Services, we automatically collect certain information, including:
- Usage Data: Information about how you interact with our platform, including features used, searches performed, and time spent on various functions
- Device Information: Browser type, operating system, device identifiers, and IP address
- Log Data: Access times, pages viewed, and referring URLs
Information from Third-Party Sources
With your authorisation, we may collect information from third-party sources to enhance our Services, including:
- Publicly available information about Limited Partners, institutional investors, and market participants
- Data from integrated platforms and services you connect to your Ardessa account
- Information from data providers to enrich investor profiles and market intelligence
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Generate AI-powered insights, recommendations, and research for your fundraising activities
- Personalise your experience and deliver relevant content
- Process transactions and send related information
- Send technical notices, updates, security alerts, and administrative messages
- Respond to your enquiries and provide customer support
- Monitor and analyse trends, usage, and activities in connection with our Services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Comply with legal obligations and enforce our terms of service
4. Information Sharing
We do not sell your personal information. We may share information in the following circumstances:
- Service Providers: With third-party vendors, consultants, and service providers who need access to such information to perform services on our behalf, subject to confidentiality obligations
- Compliance and Safety: When we believe disclosure is necessary to comply with applicable law, regulation, or legal process, or to protect the rights, property, or safety of Ardessa, our users, or others
- Business Transfers: In connection with any merger, acquisition, or sale of company assets, your information may be transferred as a business asset
- With Your Consent: When you direct us to share information with third parties
5. Data Security
We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is completely secure.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide you with our Services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Data portability
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the details below.
8. Google User Data
If you connect your Google account to Ardessa, we may access certain Google user data (such as your name, email address, and calendar or drive data you authorise) solely to provide our Services. We do not sell this data, and we only share it with service providers necessary to operate our platform.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Ardessa
Email: info@ardessa.com
— End of Privacy Policy —